Retail

Retailers know that the most effective way to generate sales is through great customer service, but often struggle with the operational expense of staffing and training in-store experts.  The Virtual Attendant makes it possible to deliver on-demand, live access to a subject matter expert for product information, training, tech support, or service.

Our customized designs for in-store kiosks or pods help you create the look, feel and experience you want for your customers.

Digital signage and a simple touch-screen make it easy for a customer to request help.

Nexistant’s skills-based video routing will find the available expert based on the customer’s request.

Life-size, high-definition video creates the experience of a live conversation.

Transactions like document sharing or printing, signature capture, credit card reading, etc. are controlled by the remote expert.

All transactional data is recorded for reporting, sales data, and analytics.

The Virtual Attendant helps retailers maximize sales and support customers in the most cost-effective way!