Agent Station

The Agent Station is ideal for call centers or other environments for experts who are dedicated to a Virtual Attendant application.  Remote agents can greet visitors and process transactions while maintaining control of the videoconferencing session and creating a warm personal experience for the guest.  Our dual screen setup with eye-contact teleprompter makes it easy to run the Agent Desktop application while having a face-to-face conversation with the guest.

agent_2

Component

Description

Display screens

Qty 2, 15” display screens for monitoring running multiple applications

Headset

Noise cancellation headset for agent conversation with guest

Eye-contact teleprompter

Screen and stand which allows agent to maintain eye contact with guest

Agent Station PC

Houses local software and video clients

LED indicator lamp

Notify agent of a call